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 FAQ |
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 [Registration]
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 How can I become an Pacificeb member? |
| I get an 'Invalid Number' error
when submitting my registration. |
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| [Category]
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| Will you add more product categories in
the future? |
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| [Sign
In and Accounts] |
| Can I change my Pacificeb membership ID? |
| I know my ID and password, but
I cannot log in. |
| How can I find my password? |
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| [Search
for information] |
| How can I search for information on Pacificeb? |
| Will Pacificeb search for buyers or sellers for
me? |
| Does Pacificeb import, export or otherwise trade? |
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| [Manage
Trade leads, Product Catalog, Company Profile] |
| How can I post trade leads? |
| How can I post a product catalog? |
| How can I update my company profile? |
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| [Manage
Homepage] |
| How can I manage my Guest Book or Bulletin
Board? |
| How can I change my homepage design? |
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| [Send
An Inquiry] |
| Can I send an inquiry if I'm not a member? |
| I cannot submit an inquiry when clicking
'Send'. |
| Why are so many of my inquiries returning
as failed? |
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| [Trade
Alert] |
| How can I change my 'Trade Alert' settings? |
| I cannot view the 'Trade Alert' delivered
to my e-mail. |
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| [Advertisement]
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| How can I advertise on Pacificeb? |
|
| [About
Fraud] |
| I suspect an Pacificeb member is engaged in
fraud. What shall I do? |
|
 How
can I become an Pacificeb member? |
 Top |
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It is simple and free to
join Pacificeb!
1. Visit www.Pacificeb.com and click "Join Now"
on the right side of the front page
2. Choose your country and click "Go"
3. Complete the registration form and click
"Submit" |
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| How
can I search for information on Pacificeb? |
Top |
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You can search for
information in Trade Leads, Product Catalogs
and Company Directories using the following
procedure:
For sellers:
1. Enter keywords (product
type or brand) in the search box on the
Pacificeb.com front page
2. Select "Trade Leads"
3. Click "Search" to view a list of matching
trade leads
4. Use "Advanced Search" to narrow the results
5. Then click "Buy" (blue font) to view
only buyers' trade leads
6. You can contact traders directly by clicking
"Send An Inquiry" on each company's page
For buyers:
1. Enter keywords (product
type or brand) in the search box on the
Pacificeb.com front page
2. Select "Trade Leads"
3. Click "Search" to view a list of matching
trade leads
4. Use "Advanced Search" to narrow the results
5. Then click "Sell" (blue font) to view
only sellers' trade leads
6. You can contact traders directly by clicking
"Send An Inquiry" on each company's page
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| Will
Pacificeb search for buyers or sellers for me? |
Top |
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No. We are unable to
carry out searches on behalf of individual
users.
We do provide a Trade Lead email alert service
that notifies users of newly posted offers
matching their specifications. The service
is available to registered members only.
For further information, please visit
http://www.Pacificeb.com/doc/app/content/help.html
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| Does
Pacificeb import, export or otherwise trade? |
Top |
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| No. Pacificeb operates an online
trade site that facilitates global online
trade. We do not import, export, or otherwise
engage in trade. |
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| How
can I post trade leads? |
Top
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1. Log in
2. Click on 'Trade Leads' in My Pacificeb
3. Click 'Post'
4. Complete the description and click 'Post'
5. You can re-post your trade leads in 7
days |
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| How
can I post a product catalog? |
Top
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1. Log in
2. Click on to 'Product Catalogs' in My
Pacificeb
3. Click 'Add Item'* if you're a novice.
And Click 'Add Group' if you're an experienced
user.
4. Input all your product information
* Groups represent multiple items. They
are not searchable.
* Items represent individual products. The
information inserted in Item fields is searchable
when searching product catalogs. |
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| How
can I update my company profile? |
Top |
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1. Login
2. Go to 'Company Profile' or 'Update Member
Info' in My Pacificeb page
3. Click 'submit' |
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| How
can I advertise on Pacificeb? |
Top |
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| To feature
a banner advertisement on a category or
keyword search page on the Pacificeb Website:
1)Send the following
to Here
- Any image files of your products, plus
advertisement copy.
- Your preferred Pacificeb Category or Keyword
- The Web address to link to your advertisement
- The duration of advertisement (months)
- Your Pacificeb ID (if you have one)
2) Remit payment
A banner advertisement costs just US$100
per month (minimum one month) Please remit
via T/T to:
- Beneficiary: Pacificeb
- Bank: Hanvit Bank
- Swift Code: HVBKKRSE
- Account No.: 600-252487-41-007
3) We will notify
you upon receipt of your ad data and funds,
and will display your banner on the Pacificeb
website within a few days.
You can also find full details of how
to advertise on Pacificeb at http://www.Pacificeb.com/doc/app/content/advertisement.html
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| How
can I manage my Guest Book or Bulletin Board? |
Top
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1. Log in
2. Click on 'Edit Site Style' in My Pacificeb
3. Click 'Manage My Board'. Click 'Viewboard'
and 'title' to edit your board
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| How
can I change my homepage design? |
Top
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1. Sign In
2. Click "Edit Site Style"
3. Click the Template "Edit" button
4. Click "Change Template" and choose one
of 32 templates. |
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| Will
you add more product categories in the future? |
Top
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Yes. We appreciate user requests
and suggestions for new categories and intend
to adopt some of them in the future.
However, the Pacificeb product categories follow
format that is standard on trade sites.
Because Pacificeb product categories link to
other trade sites, we cannot alter the categories
on Pacificeb site alone. Therefore, it may be
some time before we are able to add any
new categories. |
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| I suspect
an Pacificeb member is engaged in fraud. What
shall I do? |
Top
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| Can
I change my Pacificeb membership ID? |
Top
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No. However, you can
create a new ID by re-registering as a free
member.
If you re-register with a new ID, please
advise us at customer service center
so that we can delete your old one. |
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| I know
my ID and password, but I cannot log in. |
Top |
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Please be sure not
to use capital letters in your ID or password
or input any blank spaces after your ID
or password.
If you are still experiencing difficulties
logging in, please contact customer service center. |
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| How
can I change my 'Trade Alert' settings? |
Top |
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1. Login
2. Click "Trade Alert" in MY Pacificeb
3. Select the categories (up to 10) you
are interested in
4. Click "Submit"
Then you will receive information that fits
selected categories |
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| I cannot
view the 'Trade Alert' delivered to my e-mail. |
Top
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| If you receive an error message,
the information you are trying to view was
deleted by the user or Pacificeb staff. |
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| I get
an 'Invalid Number' error when submitting
my registration. |
Top
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Please make sure you do not
enter any spaces between or after numbers.
Also, ensure that you do not enter any characters
other than numbers. |
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| How
can I find my password? |
Top
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1. Click 'Sign in ' and 'Forgot
Password' link in Pacificeb main page
2. Input your email address used in Pacificeb
registration, then click 'Submit'
3. Your Pacificeb ID and password will be automatically
sent to the email address you provided |
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| Can
I send an inquiry if I'm not a member? |
Top
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Yes. Click "Send An Inquiry",
then click "Send an inquiry as a non Pacificeb
member".
As a member, you can save your inquiries
to "Outgoing inquiries" in MyPacificeb. |
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| I cannot
submit an inquiry when clicking 'Send'. |
Top
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Please make sure that
you enter English characters only in the
inquiry.
If you still cannot send an inquiry please
contact
us. |
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FAQ
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